Services

We aim to provide personalized packages of care to meet the needs of children, young adults and elders living with physical, learning or mental health difficulties, complex support needs, including life limiting conditions who need personal care, mentorship, key working or professional befriending within their family home, foster home or in the community.

Our personalised care services emphasise the aspirations and preferences of individual service users, providing opportunities and support to exercise their preferred level of choice and control over their care and support arrangements.

 

Areas of Focus

Personalised packages

We believe that good, professional care will encourage people in our community to feel more confident and resilient and will provide our young people greater opportunity for better personal, social and educational outcomes.

We will support young people aged 16 to 25 accommodated on behalf of Local Authorities and Young people subject to EHC plans, open to specialist education settings or identified as requiring additional support by education providers.

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Domiciliary Care

At Acorn Complete Care we pride ourselves in providing qualified and continuously trained and experienced staff to offer care, companionship and friendship to individuals in their homes or within the community. This service is designed to promote individual well-being, keep people safe, support people to do as much as they can for themselves and allow them to live as independently as possible in their own home and communities. Our support will be vital in preventing our clients from going into bed-based services such as residential homes, hospitals, or other formal care settings.

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Physical Health Needs

Acorn complete care will make sure accessibility to care in a timely manner and referrals made when care needs change. We will provide care for people experiencing poor wellbeing and physical ill health by ensuring that:

  • Clients have their care reviewed in a face-to-face meeting every 6-12 months, or sooner if there is a change in situation.
  • We will work in partnership with the GP practice, multidisciplaniary teams as well carrying out risk assessments and care planning to support annual reviews for all clients which includes physical checks.
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Mental Health Needs

Our trained, experienced and qualified staff will be able to understand the needs of people living with mental health and dementia needs. We will ensure that we have as much information as possible in relation to people’s support network, in order to ensure that we are situated to meet their needs. We will work with other healthcare professionals and develop relationships as required, to ensure that the people we support have the right level of support and intervention as required.

Acorn Complete Care Ltd aims to provide quality service where people living with mild common mental health needs such as depression, anxiety and bipolar disorder can receive the right level of self-care and support they require to feel better and to greatly improve the quality of their lives.

At Acorn Complete Care Ltd we have systems and processes in place to keep people living with mental health needs, safe and protected from avoidable harm and to safeguard people from the risk of abuse.

We will provide care for people experiencing poor mental health by ensuring that:
Clients have their care reviewed in a face-to-face meeting every 6-12 months, or sooner if there is a change in situation.
We will work in partnership with the GP practice, multi-disciplinary teams and we will carry out advance care planning and risk assessments for clients with high dependency health needs.

We will ensure that our staff have a good understanding and relevant training on how to support clients’ needs.
We will engage with clients by enabling them to enhance their sensory abilities to enable them to engage more actively in their consultations.

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Dementia Care

Acorn Complete Care Ltd will provide care for people living with dementia by ensuring that:

  • Every client should have their care reviewed in a face-to-face meeting every 6-12 months, or sooner if there is a change of situation.
  • We will work in partnership with the GP practice, multi-disciplinary teams to support clients with dementia experiencing deterioration in their care, and those experiencing distressed behaviour.
  • Advanced Care planning and risk assessment will be caaried out.
  • Advise and support clients experiencing early onset dementia and/or poor mental health on how to access support groups and voluntary organisations.
  • We will support clients attending the hospital memory clinic with a diagnosis of dementia and who are stabilised on their medication.