Frequently Asked Questions

Yes, so but please contact us with this request if it is important to you. Our client’s preferences are very important and we will do our best to provide a carer/care team to match your preferences.

Cost depends which service you need, a full quotation will be given to you after a senior member of our staff has assessed your needs and before we confirm when care will start. It’s important that you are clear about the cost of the care you have asked for.

Yes we provide home care every day of the year

We can, with prior arrangement, supply carers for overnight stays.

Yes, we aim to provide the service which meets all your needs.

Yes, all staff are fully trained and they have supervised visits before they start caring on their own. We make sure staff are capable and competent before they are allowed to work alone. Each staff member has a regular update on training.